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Last updated: 13 March 2024

Vaillant Heat Pumps: Costs, Reviews and More (2024)

Vaillant heat pumps

Given the existing incentives and policies, there is an anticipation of significant growth in the UK heat pump market. The industry is striving to align with the UK’s Net Zero objective of installing 600,000 heat pumps annually by 2028. 

Vaillant heat pump solutions play an essential role in this strategy. In fact, according to a 2023 YouGov poll, Vaillant is the UK’s 4th most popular energy and utility brand

Vaillant is a leading heat pump manufacturer using natural energy sources like air, ground, or water to generate heating and hot water for homes and buildings. 

In this piece, we will walk through the Vaillant heat pump lines and compare the prices as well as dig into some reviews to help you find a ground-source, air-source, or water-source heat pump.

Yet, it’s worth noting that even if you’re sure about a specific heat pump brand, your search for a heat pump won’t end there. Next, you’ll need to find certified installers in your area which is not always a piece of cake. Doing all the searching, calling, and texting on your own takes hours and might not turn out as productive as you’d expect. 

Fortunately, GreenMatch can help you avoid all the stress. Fill out our short form and we’ll provide you with up to 4 free quotes from professional installers in your area. Compare the prices with no obligation to place any orders

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Vaillant heat pump costs

Vaillant heat pumps’ cost varies depending on the model, capacity, and installation costs. With a new Vaillant heat pump, you’ll be looking at a price between £3,000 and £15,000, not including the unit’s installation. 

It is hard to evaluate the Vaillant heat pump cost since the final result is affected by additional variables such as the size of the house, the homeowner’s budget, and the overall energy consumption that is connected to the desired warmth level. 

Vaillant heat pump cost
System typeAir-sourceGround-sourceWater-source
Product linearoTHERMgeoTHERM mini
flexoTHERM Exclusive
flexoTHERM Exclusive
Capacity (kW)3.5, 5, 7, 10, 1222, 30, 38, 465, 8, 11, 14, 19
EfficiencyA++A++A++/A+++
Sound power (dB)53–6054-6141–50
Max. heating temp. (°C)636265
WarrantyUp to 7 yearsUp to 10 yearsUp to 10 years
Price (without installation costs)£3,000–£15,000£8,000–£11,000£4,000–£9,000

Unlike other types, ground-source heat pumps have generally higher fitting costs due to the installation being more complex and requiring more additional materials. So it’s advisable to look for grants and quotes that will help you save costs on your project.

Vaillant heat pumps are available in ground-, water-, and air-source models. Currently, Vaillant is the only manufacturer that also offers hybrid heat pump solutions allowing you to use both renewable and traditional heating sources like boilers. 

Hybrid Heat Pump

Ground-source heat pumps extract heat from the ground to produce domestic hot water or heat the building. Ground heat is a reliable and stable energy source due to the GSHP environment being underground. 

The temperature underground remains stable at approximately 12⁰C regardless of climate fluctuations, providing a dependable and consistent energy source for ground-source heat pumps, which allows them to maintain their efficiency levels unaffected.

The flexoTHERM Exclusive and geoTHERM mini product lines represent Vaillant ground-source heat pumps. 

Vaillant flexoTherm Exclusive

The flexoTHERM Exclusive heat pump is equipped with an integrated EVI (Enhanced Vapor Injection) super compressor that injects additional refrigerant into the compression cycle, resulting in enhanced performance and energy efficiency. The flexoTHERM heat pump operates at noise levels as low as a modern refrigerator of 42dB(A), making it a quiet and unobtrusive heating solution.

It has received the ‘Quiet Mark’ approval, excluding the 230V range. The heat pump incorporates Green iQ technology, which not only ensures optimal efficiency and performance but also aids in future-proofing the product. 

The flexoTHERM Exclusive heat pump can be cascaded with up to seven units, making it suitable for larger domestic and commercial properties. This feature allows for increased heating capacity and flexibility.

Vaillant geoTHERM mini

The geoTHERM mini is the UK’s first wall-hung ground source heat pump designed to extract energy from various sources such as communal ground arrays, boreholes, water boreholes, rivers, lakes, or streams, utilising sustainable renewable energy. 

The decentralised design of the geoTHERM mini enables individual property metering, allowing homeowners to have greater control over their energy usage and only pay for the energy they consume. 

The geoTHERM mini is MCS accredited, which may qualify for government incentives like the Boiler Upgrade Scheme (BUS). With this scheme, you can get a £6,000 ground-source heat pump grant which significantly reduces the overall cost.

It is worth noting, though, that Vaillant has discontinued geoTHERM heat pumps, making them available only on second-hand markets with no warranty. 

The Vaillant ground-source heat pump prices vary depending on the preferred voltage and output.

We understand how easy it is to get lost in dozens of heat pump models available in the market. Finding a suitable heat pump solution takes hours of your time you could have spent with your family instead. And looking for a certified and trusted heat pump installer isn’t something you want to spend your precious weekend on.

Fortunately, GreenMatch can save you time. Simply fill out a 30-second form and we’ll provide you with 4 quotes from experienced heat pump installers near you. Our services are free and non-binding. Compare the prices with no obligation to place any orders. Click below to begin!

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Air-source heat pumps source heat from the ambient air, which is then transferred to a refrigerant that increases its temperature to heat the inside of a building or provide hot water for domestic use. Only a small amount of energy is required to run the system in order to ensure reduced running costs.

Vaillant aroTHERM

Vaillant air-source heat pumps are represented by the aroTHERM line which offers various output sizes – 5, 8, 11, and 15kW. It is recommended to have a well-insulated home for optimal performance, with a heat loss calculation by a Vaillant Advance Renewable Installer determining the most suitable model. 

Converting to an air-to-water heat pump system typically takes 3 to 5 days. The aroTHERM is also certified by the Microgeneration Certification Scheme (MCS), making it eligible for a £5,000 air-source heat pump grant from Boiler Upgrade Scheme. The Vaillant air-source heat pump prices depend on the property size and output power so such a grand might be quite handy.

Water-source heat pumps work by moving heat from one medium where it’s readily available to another medium that can accept it. The medium donating the heat is called the “source,” while the one receiving the heat is called the “sink.” Water-source heat pumps are a perfect heating or cooling choice if you live next to a lake or a river.

Vaillant flexoTherm Exclusive

Vaillant flexoTHERM Exclusive can use the air, groundwater, or the ground as a heat source. Therefore, it can be connected to either a ground collector or borehole system to provide efficient generation of heating and hot water. 

The full installation cost will vary, and heat pump grants are available to help. However, if you’re still unsure whether a Vaillant heat pump is for you, weigh up their products’ pros and cons in the next section.

Vaillant heat pump review: the pros & cons

There are several advantages of installing a Vaillant heat pump, including reduced energy bills, government incentives, no emissions, efficient operations, sustainability, flexibility, quiet operation, and remote access.

Advantages of Vaillant heat pumps

  • Reduced energy bills. Vaillant heat pumps take up 75% of natural power from the air, water, or ground which saves you quite a few pennies.
  • Quiet operation. Vaillant heat pumps are considered the quietest on the market, with some models like the flexoTHERM ground-source heat pump being as quiet as a coffee percolator.
  • Government incentives. According to “The Boiler Upgrade Scheme,” homeowners in England and Wales are eligible for heat pump installation grants – up to £6,000 for GSHP and £5,000 for ASHP. 
  • High efficiency. Vaillant heat pumps have a Coefficient of Performance (COP) of up to 5.2, making them exceptionally efficient.
  • Remote control. Vaillant comes with an app-based heating control system vSMARTᵀᴹ allowing heat pump owners to control heating anytime and anywhere. You can also access holiday functions and maintenance indications like low water pressure or any other faults.
  • Hybrid options. Vaillant offers a range of heat pump options, including hybrid heating systems that combine an air-source heat pump with a boiler. Such shared workload contributes to the Vaillant products’ life and boosts their energy efficiency by automatically switching between the boiler and the pump especially when outside temperatures are colder. 
  • Durable life-span. With proper maintenance, Vaillant heat pump solutions can last up to 25 years. 
  • UK headquarters. Vaillant UK has a heat pump factory in Belper, Derbyshire and can suggest heat pump installers all over the country for delivery and installation.

Together with that, the following factors might come out as disadvantages for some homeowners.

Disadvantages of Vaillant heat pumps

  • Discontinuation. Some Vaillant heat pump models like geoTHERM are only available on second-hand markets with no warranty as they have been discontinued.
  • Space requirements. Heat pumps require a lot of space for an outdoor unit and piping and indoor space for a hot water cylinder which might not suit smaller properties.
  • High upfront costs. Installing a heat pump system is more expensive than traditional heating systems despite their cost-effectiveness in the long run. Buying and installing a Vaillant heat pump might cost between £3,000 and £15,000 depending on the system type, property size, and project complexity.

We recommend comparing several quotes from various heat pump installers to calculate the heat pump cost for your project. 

You can search for installers and collect the information yourself, but how time-consuming and stressful would that be? Would you know if the installer you found was certified and had all the necessary expertise?

At GreenMatch we only collaborate with certified heat pump professionals. All you need to do to access them is fill out a 30-second form on our website. 

We’ll provide you with up to 4 free heat pump quotes from experienced installers in your area. It’s free and you’re good to compare them without placing any orders. Click the button below to get started.

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Vaillant heat pump customer reviews

Vaillant UK has predominantly favourable feedback from homeowners and boasts a score of 4.5 on TrustPilot.

Vaillant reviews

Vaillant heat pump reviews highlight its outstanding quality installation and customer service. Vaillant customers mark quieter operation, long warranty, higher efficiency and cost-effectiveness.

Vaillant seems to value its reputation so the company doesn’t hesitate to resolve issues and disputes with those who have concerns regarding Vaillant products. 

Vaillant has won a QuietMarkᵀᴹ accreditation – a special award from the Noise Abatement Society as a brand that prioritises noise reduction within its boilers and heat pump design.

How do Vaillant heat pump solutions compare to other brands?

Since Vaillant heat pumps, like Worchester Bosch, possess a QuietMarkᵀᴹ accreditation, they have a significant ace up their sleeve compared to other industry giants. 

Also, Vaillant contributes to the longevity of its products by using a blue fin coating evaporator with an anti-hydro coating to prevent corrosion and improve the heat pump performance within the damp UK climate. This gives Vaillant a chance to withstand the competition as NIBE and Viessman also use identical technologies.

Vaillant competitors’ overview
Brand/SpecsWorcester BoschViessmannDaikinVaillantNIBE
EfficiencyA+++A+++A++A+++A+++
Max. power17 kW18.5 kW38 kW19 kW16 kW
Sound power (dB)49–53355440-6036–61
Max. heating temp. (°C)6090656365
Min. operating temp. (°C)–20–28–27–20–25
Warranty(standard)Up to 7 years2 years2 yearsUp to 10 years2–7 years
Price£8,000 – £15,000£9,000 –£14,000£5,500 –£15,500£9,000 –£15,000£10,000 –£15,000

Generally, Vaillant doesn’t give its competitors a chance in terms of high-efficiency and effortless installation as well as lengthy warranty and extremely low noise pollution.

Now that you know even more brands and heat pump options, you may be eager to select one that best suits your home. While looking for installers yourself may be your initial thought, it can last for days on end and doesn’t guarantee you will find a certified and experienced installer in your area. 

Why not fill out our 30-second form instead? We’ll provide you with up to 4 free quotes from professional installers near you. Our service is free and non-binding – compare the prices without placing any further orders. Click the button below to get started.

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Whichever Vaillant heat pump you choose, rest assured that you will receive a high-quality product from the industry’s long-term leader. We wish you the best with finding a heat pump system that will both satisfy your needs and budget. Good luck!

FAQ on Vaillant heat pumps

Anna Brui
Written by Anna Brui, Writer

Anna, a Writer at GreenMatch, transitioned from teaching to content creation, fueled by her passion for renewable energy and sustainability, inspiring readers to embrace eco-friendly practices.

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