Greenwashing vs True Sustainability
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Last updated: 17 September 2024

Greenwashing vs Authentic Sustainability 

Greenwashing vs Authentic Sustainability

In the past couple of decades, greenwashing has reached "epidemic" levels, according to advertising firm Ogilive & Mather. This rise can be attributed to growing public awareness of environmental issues, with consumers increasingly using their purchasing power to support companies that are genuinely committed to sustainability and transparency. As a result, businesses are under greater pressure to reveal their true environmental practices.

This trend has led to the widespread dissemination of misleading information, whether intentional or not. Over time, greenwashing has surfaced in numerous industries and political arenas, manifesting across various channels and in different forms.

In this article, we'll dive into how greenwashing works, its many forms, and how it spreads.

What Do We Mean By Greenwashing Exactly?

The concept of greenwashing is multifaceted, and its meaning can vary depending on the context. There is no universally accepted definition, as different industries and stakeholders interpret it differently, often based on specific practices or areas of concern.

[Greenwashing is] the practice of promoting environmentally friendly programs to deflect attention from an organisation’s environmentally unfriendly or less savoury activities.

Webster’s New Millennium Dictionary of English

The term "greenwashing" was first coined in 1986 when environmental activist Jay Westerveld accused a hotel of fabricating its water conservation efforts. The hotel encouraged guests to reuse towels under the guise of reducing water consumption but was, in reality, masking its larger negative environmental impacts. This early instance of greenwashing set the tone for how companies across industries could exaggerate or misrepresent their sustainability efforts to the public.

Forms of Greenwashing

Greenwashing manifests in various ways, often making it difficult for consumers to distinguish between genuine and misleading environmental claims. At its core, greenwashing involves a company promoting its products, services, or practices as environmentally friendly while concealing the broader negative environmental impacts. This can take several forms, as we've listed below:

How to identify greenwashing 
Vague claimsCompanies often use vague terms like "eco-friendly" or "natural" without providing specific evidence to support their claims, focusing on minor changes like reduced packaging while ignoring the overall environmental impact.
Selective disclosure Some companies highlight a single positive attribute, such as recycled materials, while concealing larger negative impacts, like pollution from manufacturing.
Lack of proofMany environmental claims need more verifiable evidence, with companies offering vague sustainability promises without transparent data or third-party certifications.
Irrelevant claims
Companies may promote irrelevant environmental benefits, like being "CFC-free," even though CFCs have been banned for decades, making the claim meaningless.
The "lesser of two evils"
Companies may market products as greener compared to competitors despite being part of inherently harmful industries—like a fuel-efficient SUV labelled as eco-friendly.
Executional greenwashingExecutional greenwashing relies on nature-based imagery and colours to suggest eco-friendliness without making substantive environmental claims.
Greenwashing by associationCompanies sometimes partner with environmental causes or make donations to create a “halo effect,” distracting from their harmful business practices.

Environmental Impact of Greenwashing

As scepticism toward green claims grows, so does the difficulty for consumers to identify truly sustainable practices, which ultimately slows down progress in addressing pressing global challenges like climate change. When consumers cannot differentiate between false and authentic green claims, it becomes more difficult for truly eco-friendly companies to gain support. 

In this section, we explore the various environmental impacts of greenwashing and its role in delaying meaningful change.

Wasteful Use of Resources

Resources that could be used for meaningful environmental improvements are often redirected to marketing campaigns that only promote a false green image. 

This misallocation of funds prevents companies from investing in practices that could genuinely reduce their carbon footprint or increase energy efficiency. For example, products like disposable "green" water bottles may be marketed as biodegradable but still contribute more to environmental degradation than reusable alternatives.

Encouraging Environmentally Harmful Practices

By giving companies the appearance of being eco-friendly, greenwashing enables them to continue harmful practices without facing scrutiny or accountability. This false sense of environmental responsibility allows businesses to profit while continuing activities that degrade ecosystems pollute the environment, or contribute to climate change.

Weakening Regulatory Efforts

Greenwashing makes it difficult for regulators to enforce environmental standards effectively. When companies mask their true environmental impact, it becomes harder for policymakers to hold them accountable and implement stronger sustainability regulations. This lack of transparency undermines regulatory frameworks and slows down the creation of effective environmental policies.

Slowing Climate Change Mitigation

False sustainability claims, especially around net-zero goals, can delay global efforts to mitigate climate change. Companies that greenwash their carbon reduction pledges without making real changes to lower emissions create the illusion of progress. This slows the collective response needed to address the climate crisis.

Delaying Meaningful Environmental Change

By prioritising appearances over substance, greenwashing perpetuates harmful practices and delays the adoption of genuinely sustainable solutions. Companies may focus on marketing their green image rather than making actual investments in reducing their environmental impact, stunting overall progress towards widespread adoption of more sustainable practices.

Examples of the Impact of Greenwashing

Greenwashing has become increasingly common as corporations try to appear environmentally responsible to capitalise on growing consumer demand for sustainable products. While many companies claim to be "green," some of their environmental initiatives are misleading. 

Below, we've listed some notable examples of greenwashing by major corporations across various industries.

Energy Sector

The energy sector, particularly oil and gas companies, is often criticised for greenwashing. As public awareness of environmental issues has grown, these companies have faced increased stakeholder pressure to present themselves as sustainable. However, many of these efforts have been proven to be superficial.

For example, in the oil and gas industry, companies often use greenwashing tactics to downplay the harmful environmental impacts of hydraulic fracking. Research by Scanlan introduced new greenwashing tactics perpetuated by the industry, including false hopes, fearmongering, broken promises, and prioritising profits over people and the environment. 

This type of greenwashing masks the true risks associated with fracking, misleading consumers and stakeholders into believing that energy production is far more sustainable than it is.

Fossil Fuel Companies

BP is another well-known example of corporate greenwashing. In an attempt to rebrand itself as environmentally conscious, BP changed its name to "Beyond Petroleum" and installed solar panels at some of its gas stations. 

However, in 2019, environmental organisation ClientEarth filed a complaint against BP for misleading advertisements that focused on its low-carbon energy projects while more than 96% of its annual investments were still directed toward oil and gas extraction.

Carbon Offsetting

Carbon offsetting has become a popular way for companies, especially in high-polluting industries like aviation, to claim they are reducing their carbon footprints. However, these offsetting efforts often fall short of their promises. Many projects are poorly verified or do not deliver the carbon reductions they claim, creating a false sense of environmental progress.

For example, airlines frequently advertise that tree-planting programs offset the emissions from flights. In reality, many of these claims are tied to low-quality offsetting projects that do not actually result in significant carbon sequestration, ultimately misrepresenting the company’s environmental impact.

Ryanair, Europe’s budget airline, was reprimanded by the ASA in 2020 for falsely claiming to be the continent’s "lowest emissions airline." The data Ryanair used to support this claim was outdated and not representative of the broader aviation industry. This misleading advertising gave consumers the impression that flying with Ryanair was a more environmentally responsible choice when, in reality, the company’s environmental performance was not as positive as portrayed.

Financial Institutions

Large banks have also engaged in greenwashing by promoting their "green" initiatives while continuing to finance industries that contribute heavily to environmental degradation. 

In 2022, the ASA banned two HSBC advertisements that highlighted the bank's plans to achieve net-zero emissions and plant trees. The ads failed to mention HSBC's significant investments in the fossil fuel industry, misleading consumers about the bank’s true environmental impact. 

Financial Implications of Greenwashing

By misleading consumers about the environmental impact of their products or services, firms may initially see some financial gains, but the risks associated with being exposed far outweigh these benefits.

Short-Term Financial Gains

Many consumers are willing to pay more for products they believe are environmentally friendly. According to Nielsen Media Research, 66% of global consumers prefer to spend more on sustainable options. Companies that project a "green" image can capitalise on this, benefiting in several ways:

  • Increased sales: Firms may experience a short-term sales boost as customers are attracted to products marketed as eco-friendly.
  • Higher prices: Environmentally conscious consumers are often willing to pay premium prices for products they believe to be sustainable, allowing companies to increase profit margins.
  • Investor attraction: Firms that appear to prioritise sustainability may attract investors interested in ESG (Environmental, Social, and Governance) investments, potentially boosting stock value.
  • Enhanced brand perception: A green reputation can enhance a brand’s image, leading to stronger customer loyalty and potentially expanding market share.

Long-Term Financial Risks

Despite these immediate financial benefits, the practice of greenwashing carries significant long-term risks that can undermine any short-term gains.

  • Reputational damage: A company's reputation can suffer irreversible damage once greenwashing is exposed. Consumer trust erodes, and a tarnished image can lead to long-term financial losses as customers turn to more authentic competitors.
  • Legal consequences: Regulatory bodies are increasingly cracking down on false environmental claims. For instance, in the UK, companies can face fines of up to 10% of their global turnover for misleading advertising under consumer protection laws.
  • Loss of consumer trust: When customers feel misled by greenwashing, they are more likely to boycott products, leading to a sharp decline in sales. Trust, once lost, is difficult and costly to rebuild.
  • Investor withdrawal: ESG-focused investors may divest from companies found guilty of greenwashing, causing stock prices to drop and reducing access to capital.
  • Competitive disadvantage: As consumers become more discerning, companies with genuine sustainability efforts will gain a competitive edge. In contrast, those exposed to greenwashing will struggle to retain market share.
  • Increased scrutiny: Companies accused of greenwashing often face heightened regulatory oversight, resulting in higher legal, compliance, and PR costs. This increased scrutiny diverts resources from other important business areas.
  • Missed efficiency gains: By focusing on misleading claims rather than pursuing actual sustainability improvements, companies miss out on genuine cost-saving opportunities, such as reducing waste, improving energy efficiency, and optimising supply chains.

Alternatives to Greenwashing: Greenwashing vs Authentic Sustainability 

To achieve authentic sustainability, companies must take concrete steps to reduce their environmental impact. This includes cutting carbon emissions, minimising waste, adopting renewable energy sources, and implementing ethical supply chains. 

A company's commitment to sustainability can also be seen in how transparently it communicates with consumers about its environmental practices. Are the claims backed by clear evidence, such as certifications or third-party endorsements? Transparency across all operations is key to ensuring legitimacy and avoiding greenwashing. These measures not only promote genuine sustainability but also contribute to long-term business success.

McKinsey & Company’s research highlights that financially successful companies that integrate environmental, social, and corporate governance (ESG) priorities into their growth strategies outperform their peers. 

A growing demand for corporate honesty in environmental matters is evident. A Sensu Insight survey found that 86% of Brits want companies to be more transparent about their sustainability efforts. This indicates that consumers are not just looking for brands that appear "green" but also those that provide clear, verifiable information about their environmental practices.

Examples from Leading Brands

Some companies have successfully proven that real sustainability efforts pay off:

  • Patagonia, the outdoor clothing brand, is known for its environmental commitment. The company uses recycled materials, promotes fair labour practices, and donates a portion of profits to environmental causes. Patagonia’s transparency about its efforts has fostered a loyal customer base and cemented its reputation as a leader in sustainability, proving that honest efforts resonate with consumers.
  • Unilever, a multinational consumer goods company, has prioritised sustainability in its business model. By focusing on reducing environmental impact through initiatives like reducing plastic use and committing to renewable energy, Unilever has seen a rise in customer satisfaction and significant financial gains, outperforming many of its competitors.

Greenwashing Statistics 

Statistics around greenwashing in the UK
  • 54% of UK consumers say they would stop buying from a company if they were found to have been misleading in their sustainability claims. [1]
  • Due to misleading green claims, 18% of UK consumers have already changed their mind about a company. [1]
  • 25% of Londoners say they have changed their purchasing decisions due to greenwashing. [1]
  • 38% of UK consumers would stop investing in companies found to have greenwashed. [1]
  • 67% of UK consumers seek green or sustainable options for some products and services they buy. [1]
  • 33% of UK consumers are sceptical of green labels and sustainability claims. [1]
  • Due to inconsistent labelling, 28% of UK consumers need help to identify green or sustainable products. [1] 
  • 71% of Brits don’t believe environmental claims by businesses are credible. [2]
  • 59% of UK consumers changed their behaviour due to perceived examples of greenwashing. [2]
  • 23% of UK consumers reduced spending with organisations perceived to be greenwashing. [2]
  • 15% of UK consumers boycotted companies completely due to greenwashing. [2]
  • 13% of UK consumers switched to alternative providers with better eco credentials. [2]
  • 86% of Brits would like to see an increase in corporate transparency on environmental matters. [2]
  • 59% of claims by European and UK companies, including H&M, ASOS and M&S, are unsubstantiated or misleading to consumers. [3]
  • According to UK government figures, up to 40% of businesses’ green claims could be classed as deceptive. [4]

 

Source: KPMG [1], Sensu [2], Changing Markets Foundation [3], GOV.UK [4]

Greenwashing in Largest Economies

In countries with higher levels of environmental awareness, such as many developed nations, regulatory frameworks addressing environmental issues are generally more advanced compared to those in developing regions. However, greenwashing regulations in places like the United States are still quite limited, with enforcement often inconsistent and uncertain. 

In contrast, developing countries often have little to no regulation regarding environmental claims, and public concern over environmental issues tends to be significantly lower.

Regulatory bodies are increasingly taking action against such practices, with fines and increased scrutiny being common responses. However, the approach and level of regulation vary between countries, with some nations having more developed frameworks than others.

Greenwashing around the world

Conclusion: The End of Greenwashing?

The era of greenwashing is ending as industries like fashion face increasing pressure from consumers and regulators to prioritise genuine sustainability. 

A McKinsey report highlights the economic risks, noting that extreme weather could threaten $65 billion in apparel exports by 2030. To stay competitive, companies must balance profitability with environmental impact, as those sticking to superficial efforts risk falling behind. 

Corporate Social Responsibility (CSR) has emerged as a critical framework for businesses aiming to proactively integrate social and environmental concerns into their operations. Embracing CSR and the "triple bottom line" approach—people, planet, and profit—allows businesses to build trust, comply with regulations, and secure long-term success in a changing market.